Education
Complaint, Concern, Comments
and Compliments Policy
Fire
Event, TV and Commercial fire cover using fully equipped fire appliances, rapid intervention vehicles and trained firefighters.
Medical
Ambulances, Rapid Response Vehicles and Medical staff for emergency response, patient transport and event services nationwide.
Education / Training
Nationally Accredited Pre-Hospital care Training centre and Industry leading providers of workplace first aid training and fire safety education
Policy
Echo Fire and Medical Ltd. is a Care Quality Commission registered leading provider of independent ambulance services across the UK. Echo provides medical and fire services including emergency response, urgent and non-emergency patient transport services as well as fire and medical cover for the TV and film industry and at events.
Additionally, we provide accredited pre-hospital care training and qualifications, and, from 2025, apprenticeships. Echo prides itself on delivering inclusive, effective and outstanding levels of education within our sector. Our organisation is built upon our core focus; ‘people’. Our policies are written to consider the requirements of awarding organisations and stakeholder organisations relevant to apprenticeships. Additionally, we take into consideration any form of discrimination on the grounds of protected characteristics.
The Complaint Concern Comments and Compliments Policy sits within the Echo Fire and Medical Education Department.
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