Patient Feedback - Echo Fire And Medical

Feedback form

Hello and thank you for visiting our Patient Feedback page.

At Echo Fire and Medical Ltd, your feedback matters. It plays a vital role in helping us maintain the high standards of care and service we strive to deliver. Every piece of feedback is carefully reviewed and helps shape the way we operate, ensuring our services continue to meet your needs now and in the future.

Thank you for taking the time to share your feedback with us.

First Name

LAST NAME

E-MAIL

PHONE NUMBER

Your Company (if applicable)

Date of care / transport

Thinking about the staff whom you met:

Did they introduce themselves to you?

Were they professional?

Did they treat you with dignity and respect?

Were they caring?

Thinking about all aspects of our service which includes any treatment administered, medications given, journey completed etc

Was any treatment given explained to you?

If you were not transported to hospital, were you given advice for aftercare or what to do if your symptoms worsened or returned?

If applicable, thinking about the vehicle that we transported or treated you in today:

Was it suitable for your requirements?

Was it clean and tidy?

Would you recommend us to a friend or family member based on your experience?

Yes Likely Unlikely No

Is there any additional information that you would like to provide, such as the names of your ambulance staff or any other comments that you would like to share or pass onto us?

Would you be happy for us to share your feedback with others? Don’t worry, we won’t include any personal details.

Feedback form

Echo Fire and Medical Ltd

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